Terms And Conditions

Welcome to Shree Swad. By accessing or using our mobile application and website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By accessing or using the Shree Swad mobile application or website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.


2. Use of the Service

Shree Swad provides an online platform for users to browse menus, place food orders, and receive delivery services.

Users agree to:

  • Provide accurate account information

  • Use the platform only for lawful purposes

  • Not misuse the platform or attempt unauthorized access

  • Not engage in fraudulent or harmful activities


3. Account Registration

To place orders, users may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities performed under your account

  • Providing correct contact and delivery details

Shree Swad reserves the right to suspend accounts that violate our policies.


4. Orders and Payments

When placing an order through Shree Swad:

  • Prices are displayed in the app and may change without notice.

  • Payment must be completed before order confirmation (unless COD is available).

  • Once an order is confirmed, it may not be cancelled unless allowed by the cancellation policy.


5. Delivery

Delivery time estimates are approximate and may vary due to:

  • Traffic conditions

  • Weather

  • Restaurant preparation time

  • Other unforeseen circumstances

Shree Swad is not responsible for delays caused by factors beyond our control.


6. Cancellation and Refund

Orders may be cancelled according to our Cancellation Policy and Refund Policy.

Refunds, if applicable, will be processed through the original payment method within a reasonable time.


7. User Conduct

Users must not:

  • Upload harmful or illegal content

  • Attempt to hack or disrupt the platform

  • Abuse delivery personnel or customer support

Violation may result in account suspension or permanent ban.


8. Intellectual Property

All content including logos, designs, images, and software used in the Shree Swad app are the property of Shree Swad and are protected by intellectual property laws.

Users may not copy, reproduce, or distribute any content without permission.


9. Limitation of Liability

Shree Swad shall not be liable for:

  • Indirect or incidental damages

  • Service interruptions

  • Third-party issues related to restaurants or payment gateways


10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted within the application or website.

Continued use of the service means acceptance of the updated terms.


11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@shreeswad.com
Business Name: Shree Swad